Driven by Industry 4.0. and intelligent manufacturing, Tucsen High-End Custom Home Furnishing is leading industry transformation with unprecedented courage and strategic vision. Its intelligent manufacturing base, located in the Shengzhou Economic Development Zone in Zhejiang, broke ground in June last year and has now officially been put into operation, becoming an important part of Tucsen's intelligent manufacturing layout. This project is not only a key milestone in Tucsen's development, but also one of Zhejiang Province's major industrial projects in 2024. With an expected annual output of 2. million square meters, it will greatly promote local economic development.

Recently, Tucsen joined hands with partners including Soonfor Software to officially launch its intelligent manufacturing MES project. The project aims to build a benchmark smart factory for high-end customization through Soonfor Flexible Custom MES + Soonfor APS Scheduling System + Soonfor SCADA System Management Platform. This cooperation is not only an integration of technologies, but also an important milestone for Tucsen in advancing toward its strategic goal of becoming a "global leader in high-end customized home furnishing".

Main expected results

Achieve full-chain visibility from order to delivery and support flexible production;

Improve product consistency and reduce the risk of customer complaints;

Increase equipment utilization and labor efficiency while reducing manual intervention;

Optimize inventory turnover and reduce production stoppages caused by material shortages;

Reduce human operation errors and shorten the training cycle for new employees;

Establish a two-way traceability system from raw materials to finished products;

Accurately collect production costs and reduce wasted energy consumption;

Build a digital management foundation to drive continuous optimization.

About Tucsen

Zhejiang Tucsen Custom Home Furnishing Co., Ltd. was established in 2008. It has been deeply engaged in the high-end custom home furnishing sector for more than a decade, focusing on high-quality and personalized custom woodwork for home decoration and the creation of home spaces, with the mission of "fulfilling people's aspiration for a better home life". The company has a team with outstanding capabilities in product structure research and development, color aesthetics and technical deepening, refined production, and engineering services, and is committed to building an internationally recognized and domestically leading high-end custom home furnishing brand.

The company has a nationwide presence and now has more than 100 distributors and more than 200 showrooms across major and medium-sized cities nationwide, including Shanghai, Beijing, Tianjin, Hangzhou, Nanjing, Wuxi, Chengdu, and Suzhou. Over the years, it has won honors such as "Top 10 Innovative Brands", "National Leading Enterprise in Quality for the High-End Custom Home Furnishing Industry", and "China Home Furnishing Top 100 in Strength".

PART.01 Breaking Through

Expanding against the trend to build a benchmark smart factory for high-end customization

As the wave of digital transformation sweeps across the home furnishing industry, Tucsen High-End Custom Home Furnishing has always remained at the forefront of the industry.

Speaking about the company's digital development journey, Mr. Ke of Tucsen said with deep feeling: "Since 2018, Tucsen and Soonfor have worked hand in hand and carried out in-depth cooperation in areas such as ERP and CRM. Through long-term collaboration, the two sides have built a deep friendship. During Tucsen's rapid development, the digital systems provided by Soonfor played a key supporting role and injected strong momentum into Tucsen's growth."

At a critical stage in the transformation of the home furnishing industry, where the market landscape is being reshaped, Tucsen has made a counter-cyclical strategic move by making a major investment in building a high-end custom intelligent factory and by taking the lead in launching the intelligent manufacturing MES project. With the MES system as the core hub, the project combines production task execution progress and coordinates cross-functional collaboration through information synergy among multiple systems, supporting digital control of the manufacturing process from plan release to completion and warehousing.

Ms. Zhao of Tucsen introduced the overall goals of the project on site and explained the confidence and determination behind building a digital benchmark. She said, "Through this project, the company will greatly improve production efficiency as well as equipment and personnel efficiency, shorten delivery cycles, optimize quality, reduce customer complaints and costs, cut downtime and energy consumption, enhance precise traceability, and realize data-driven decision-making, helping the group build a benchmark for high-end customized intelligent manufacturing."

Overall project goals
Transparent monitoring throughout the entire process
Use electronic dashboards to monitor equipment OEE and order progress in real time, dynamically allocate resources to ensure delivery, achieve visibility across the entire chain from order to delivery, and support flexible production;
Precise quality control
Through system use, alarms are automatically triggered when process parameters exceed limits, and quality data becomes traceable in all dimensions, improving product consistency and reducing the risk of customer complaints;
Coordinated material management
The system can monitor inventory in real time and trigger replenishment, while barcodes and RFID track material flows, optimizing inventory turnover and reducing production shutdowns caused by material shortages;
Refined cost accounting
By integrating with MES and ERP, the company can analyze energy consumption differences by process, while idle-equipment warnings reduce ineffective losses, accurately collect production costs, and reduce wasted energy consumption.
Intelligent resource scheduling
Generate production schedules based on equipment load and delivery dates, assign tasks according to skill matrices, improve equipment utilization and labor efficiency, and reduce manual intervention;
Data-driven decision-making system
Integrate production, quality, and equipment data into a management cockpit, building a digital management foundation that drives continuous optimization.

Chairman Wang of Tucsen said, "Under the current severe external environment, Tucsen has resolutely decided to build a benchmark intelligent factory because we are full of confidence in the country's future, and we firmly believe that Tucsen, as a global brand, has broad development prospects. Our goal is to build a global high-end brand, and we have unwavering confidence in our unique competitive advantages in the field of high-end customization. Tucsen's uniqueness in this field is unmatched by other brands, and this is also the basis for our confidence in future order volume."

In the process of advancing intelligent manufacturing, Tucsen Group has clear expectations for its internal management departments. Mr. Yin of Tucsen said, "The purpose of launching our digital project is to realize intelligent production, information-based management, and digital operations. The rollout of equipment and software functions is only the first step, not the end point. Digital transformation is not simply about stacking software, but about building the optimal management model for the value chain. This is not only an upgrade in management cognition, but also a carrier of scientific management. We need to integrate digitalization into daily management, allowing technology and management to merge deeply and provide strong support for efficient enterprise operations and sustainable development."

PART.02 Building Synergy

Coordinated ecosystem operations to drive delivery value with technology

The key to the success of an intelligent manufacturing project lies in a collaborative, multi-party cooperation model. This not only requires internal optimization and upgrading within the enterprise, but also calls for a focus on coordinated development across the entire industrial chain.

In this project, the hardware integrator will integrate other processing and palletizing equipment and carry out overall commissioning to ensure efficient hardware operation. As the software integrator, Soonfor will integrate systems such as line control, FMES, WMS, ERP, and PDM and conduct joint software debugging to ensure seamless connection and efficient collaboration among all systems. At the same time, the integrator has the right to put forward reasonable requirements to other vendors and will assume overall delivery responsibility to ensure the smooth advancement of the project.

Mr. Ma of Soonfor and Soonfor project manager Yu Xinrong respectively introduced the project team's responsibilities, implementation precautions, project control methods, and the overall plan, ensuring smooth project progress and the achievement of targets.

Mr. Wu from Tucsen Production said, "Our goal is to become a benchmark enterprise for intelligent manufacturing in the high-end customization industry. During project implementation, we will strictly follow the project schedule and spare no effort to complete every task. We will always stay oriented toward the final goal and maintain a 24-hour online support status to ensure the successful landing of the project."

PART.03 Reaching Further

Upgrading through the integration of digital intelligence and defining a new Industry 4.0. paradigm for home furnishing

The intelligent manufacturing MES project of Tucsen High-End Custom Home Furnishing is built on digitalization and helps the organization shift from experience-based decision-making to data-driven decision-making, supporting the enterprise in achieving sustainable development.

The implementation of this intelligent manufacturing MES project marks Tucsen High-End Custom Home Furnishing's formal entry into the Industry 4.0. era. Through the deep integration of Soonfor Flexible Custom MES, APS intelligent scheduling, and the SCADA system, the enterprise has realized full-process digital control from order management to production execution. This not only greatly improves production efficiency, but also builds an agile and precise intelligent manufacturing system driven by data-based decisions. It will redefine the production paradigm of high-end customized home furnishing, enabling personalized customization to also achieve the efficiency and quality of large-scale manufacturing.

Amid the global wave of intelligent transformation in manufacturing, Tucsen has taken the integration of digitalization and intelligence as its core, taking the lead in creating an Industry 4.0. benchmark for the home furnishing industry. This will drive home furnishing manufacturing from being "experience-driven" to being "intelligence-driven", leading the industry to continue evolving toward flexibility, greenness, and globalization.

The launch of the Tucsen intelligent manufacturing MES project marks the enterprise's comprehensive evolution from "traditional manufacturing" to a "smart factory". With the full support of partners including Soonfor Software, Tucsen will use technology as its pen and data as its ink to draw a new blueprint for intelligent manufacturing in high-end customized home furnishing.
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